FAQs
Getting Started
Q. What is"Wonderper"?
"Wonderper" is an online store where you can buy premium quality household products and gadgets easily. Our unique collections include gyro knife, gyro slicer, gyro shaver, electric shawarma knife and cutter, and many more.
Q. What is a gyro knife?
Gyro knives are the top choice for cutting cooked gyro meat used in kebab, shawarma, and tacos worldwide.
Q. What is gyro meat called?
It is a Greek term used to describe dishes made from meat cooked on a vertical rotisserie.
Q. How can I give feedback regarding any gadget at Wonderper?
We are continuously working to bring out the best for you. We highly appreciate your suggestions and highlights. Please visit our contact us page to leave your feedback and suggestions.
ORDERING AT Wonderper
Q. I cannot order online. What to do?
It could be a server problem; try to refresh your browser page, or you can contact us here to resolve the issue. Please mention in the mail your device and browser (Chrome, Firefox, Safari).
Q. How can I track my order at "Wonderper"?
After your order is confirmed and we hand over your package, you will receive a tracking number which you can use at the following websites to track:
17TRACK
Trackingmore
Q. Do you offer any discounts or promotions?
Yes! We offer discounts and promo codes that you can use while placing the order. Subscribe to our newsletter to be the first to know about discounts and deals.
Q. How can I cancel my order?
If you are unsatisfied with our product, you can initiate the return. Please note that the product must comply with our return policy, and the shipping cost is nonrefundable. Please read our return and refund policies for more clarity.
Q. How can I change my address after order placement?
If you want to change your address, immediately contact our customer support because we dispatch your package as soon as the order is confirmed. We do attempt to make address changes, but we do not guarantee.
Q. Can I modify my order after I place it?
We do not allow any modifications after you place it. However, if you want additional items from the same category, you can modify your order by contacting our customer support.
Q. How will I receive my order confirmation?
You receive an order confirmation via the email you fed to your account at "Wonderper."
PAYMENT DETAILS
Q. What payment methods do you accept at "Wonderper"?
Payment methods accepted at "Wonderper" are Amex, Apple Pay, Mastercard, PayPal, and Visa card. Explore more about payment queries from this page.
Q. Which currency do you support?
We currently support U.S Dollar.
Q. Can I use two or more promo codes in the same order?
No, one promo code is only applicable to one order within a decided time frame.
SHIPMENT DETAILS
Q. What are the delivery charges?
Shipping charges are different from your order; you can check them at checkout while placing your order.
Q. How long it takes for my order to arrive?
It can take 2-8 business days to deliver the product. However, the exact shipping time is subject to your location and number of orders (bulk orders may take more than three days).
Q. How do you deliver the package?
Once you place your order, we hand over your item via
Kindly mention here info
RETURNS & REFUNDS
Q. What if I receive a defective piece?
We are sorry for any inconvenience. In case you have received a defective piece, immediately contact our customer support to claim your exchange.
Q. How can I make a refund?
Yes, we do offer a refund within 30 days after you have received the item. Kindly read our refund policy to avoid any confusion.
Q. I have returned my order to you but haven't received my refund yet?
It usually takes three days to process the returns, depending on your credit card or bank policies.
Q. I ordered online, but I received the wrong item?
Please do contact us at Info@wonderper.com to resolve the issue quickly.